ADA Website Compliance for Municipalities

Title II now sets a firm WCAG 2.1 AA standard for city and county websites. We audit, remediate, and monitor municipal sites so your residents can use them and your compliance is documented.

Website Compliance for Municipalities
website accessibility for municipalities

Compliance Built for City and County Sites

Municipal websites carry a specific kind of load: thousands of pages, a deep library of agendas and meeting minutes, board packets, permits, and the online forms residents use to pay bills and request services. That is exactly where accessibility problems concentrate, and it is where a generic scan falls short. We work in these sites every day and know what Title II requires of them.

Certified Accessibility Specialists

In-house
Development Team

15+ Years Building and Maintaining Websites

Your Title II Deadline

In April 2026, the Department of Justice extended its Title II web accessibility deadlines by one year. The dates moved, but the obligation did not.

organizations servicing 50K+

Serving 50,000 or more residents (most cities, counties, universities, and larger community colleges): conform to WCAG 2.1 AA by April 26, 2027.

April 26, 2027
organizations serving less than 50K

Serving under 50,000, or any special district government: conform by April 26, 2028.

April 26, 2028

On a site with thousands of pages and years of documents, and a procurement cycle in front of any contract, that runway is shorter than it looks. An audit is the first step, because you cannot budget or fix what you have not measured.

Where Municipal Sites Fall Short

The 2026 WebAIM Million study found detectable WCAG failures on 95.9% of the top one million home pages. On municipal sites, the issues cluster in a few predictable places:

  • PDFs and documents: agendas, board packets, meeting minutes, budgets, permits, and notices, most exported without tags or reading order. This is the largest source of inaccessible content on a typical city site.
  • Online forms: utility payments, service requests, registrations, and applications that cannot be completed by keyboard or read by a screen reader.
  • Third-party and embedded tools: maps, payment portals, calendars, and meeting-video players added without an accessibility check.
  • Core page issues: color contrast, missing alternative text, heading structure, and keyboard navigation.

Automated tools catch only about a third of these. The rest surface when a specialist tests the site with the assistive technology residents actually use.

What Your Website Platform Doesn’t Cover

If your site runs on a hosted government platform such as CivicPlus, Granicus, or Revize, its built-in accessibility features cover the platform’s own templates and core code. The content your team adds sits outside that: your pages, custom components, and the PDFs and documents staff upload every week. The platform vendors say so in their own terms, and that content is where most violations live. Our program covers exactly that gap.

Overlays don't fix the code; real accessibility remediation fixes the code

Overlays Don’t Make You Compliant

Accessibility overlays and widgets adjust a page from the outside with a line of JavaScript. They never change the underlying code, so the barriers a screen reader or keyboard user hits remain, and an overlay does not produce the WCAG conformance Title II requires. In 2025, the Federal Trade Commission ordered a leading overlay vendor, accessiBe, to pay $1 million for deceptively claiming its product could make a website compliant. We fix issues in the code, where they actually live.

How We Get Your City Compliant

Title II covers far more than your home page. Our audits can include:

Audit

A manual, expert evaluation against WCAG 2.1 AA. You receive a report your team, leadership, and attorney can use: every issue rated by severity, mapped to its success criterion, with affected pages and developer-ready guidance.

Remediate

Our in-house developers fix the issues in your source code, including the PDFs and documents most vendors skip. We hand your team the fixes or make them for you, then re-test and confirm each one.

Monitor

New pages, uploaded PDFs, and plugin updates reintroduce barriers over time. Our managed program keeps you at WCAG 2.1 AA past the deadline with scheduled monitoring, audits, training, and remediation.

What Compliance Costs

Pricing is scoped to the size and complexity of your site and its document volume, so you get a fixed, transparent quote before any work begins.

As an industry benchmark, manual audits typically run:

$150 to $500

per page
depending on complexity

Free Audit Option

If Blue Atlas Marketing is utilized for remediation following the human-led audit, we will credit your audit cost towards the total remediation project.

It makes the audit free, since you will need to remediate the issues to expand your websites accessibility and conform to ADA compliance requirements.

Frequently Asked Questions

Yes. It applies to every state and local government entity regardless of size. A smaller population means a later deadline (April 26, 2028), not an exemption.

The date moved, but the obligation already exists in law, and the work grows as your page count and document library grow. Starting with an audit now keeps the fix inside your budget cycle.

Only for the platform’s templates and core code. Your pages, custom components, and uploaded documents are your responsibility, and that is where most violations are.

No. Overlays do not produce WCAG conformance or satisfy Title II. The FTC fined a major overlay vendor $1 million in 2025 for claiming otherwise.

No. We are not attorneys. We help you meet the WCAG standard and reduce your risk with defensible remediation. For an opinion on your specific exposure, talk to your counsel.

Typically, 4-8 weeks. Larger sites and heavy document libraries take longer; we’ll confirm timing when we scope your project.

See where your city stands, at no cost

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