Choose the Right Level of Website Coverage

Not every website carries the same level of risk.
Select the coverage level that matches how critical your website is to operations, revenue, and accountability.

Coverage is designed to transfer responsibility, not just perform tasks.

Managed Site Coverage

$495/mo
Baseline coverage for
low-dependence websites.

What This Includes

  • Ongoing website monitoring
  • Core platform and plugin updates
  • Backup oversight
  • Issue detection and notification
  • Standard business-hours support

Response Commitment

  • Critical issues acknowledged by next business day
  • Business-hours handling

Best Fit

Small organizations where the website is informational and downtime is an inconvenience, not a business risk.

⚠️ Not Recommended For

  • Revenue-driving websites
  • Regulated or compliance-sensitive industries
  • Public companies
  • Organizations where downtime triggers escalation
Recommended for most organizations

Advanced Site Coverage
(Recommended)

$1,095/mo
Accountable coverage for organizations that rely on their website.

What This Includes

  • Priority handling during business hours
  • Proactive oversight of site stability
and security posture
  • Defined ownership and escalation path
  • Change-awareness support for
updates and modifications

Response Commitment

  • Critical issues acknowledged
same business day
  • Priority handling during business hours
  • Defined escalation process

Best Fit

  • Industrial and manufacturing companies
  • Oil & gas services and product firms
  • Organizations with shared IT and marketing ownership
  • Teams that want expert accountability without internal overhead

Request a Coverage Review

Mission-Critical Site Coverage

$2,250/mo
For organizations where website failure has
financial, legal, or executive consequences.

What This Includes

  • Fastest response commitments
  • Named coverage lead
  • Formal incident escalation process
  • Priority queue above all other coverage tiers

Response Commitment

  • Critical issues acknowledged within 2 business hours
  • Executive-level escalation support

Best Fit

  • Publicly traded companies
  • Regulated or compliance-driven environments
  • High-traffic or high-visibility websites
  • Organizations where downtime prompts executive involvement

Response Commitments by Coverage Level

Commitment Area

Managed
($495/mo)

Advanced
($1,095/mo)

Mission-Critical
($2,250/mo)

Critical Issue Acknowledgment

Next business day

Same business day

Within 2 business hours

Support Priority

Standard

Priority

Highest

Escalation Path

Standard

Defined

Formal + Executive

Named Coverage Lead

Business Hours Coverage

Response commitments represent operational handling timelines, not guaranteed resolution times.



Activate Coverage
When You’re Ready

Coverage can be activated immediately.

If your organization requires internal review or IT validation, a coverage review call is available. Book a review call here.

Request a Coverage Review

Not sure which level is appropriate?

Confirm your recommended coverage in minutes with our Website Coverage Diagnostic.

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